FAQ - Real Money

To address your concerns and questions, we have created an extensive Gameday FAQ page. If you cannot find what you need here, please contact support@gamedaypoker.com and we will be glad to answer any of your questions.

First, and of paramount importance, never let others know your password! In order to have a password that is highly secure, make sure you follow these guidelines:

1. Create a password that consists of both letters and numbers.
2. Choose a unique password, not the same one you use on other sites.
3. Choose a password that is not easily connectible to you. Do not use the name of your spouse, your pet or your favorite sports team etc.

Because of our high security standards, it is important for us to be sure that the account holder and the owner of the e-mail address are the same person. Before you can play for real money at GamedayPoker your e-mail address must be validated.

In order to verify your email address, go to the Tools menu and select Validate E-Mail Address. You will be asked to enter your validation code. The code was sent to your email address when you opened a Gameday Account. Every time you change your email address, a new code will be sent for verification.

If you have not received a validation code, please check that you have entered your correct e-mail address in the Change User Data; which is located in the Tools menu.

GamedayPoker offers a wide range of deposit methods, which include:

• Credit Cards (Visa and MasterCard)
• NETELLER
• Moneybookers
• Click&Buy
• Paysafecard
• Bank Transfer
• Western Union

In the game client, go to the Cashier and click Deposit.

In the game client, go to the Cashier and click Withdrawal.

GamedayPoker transactions are treated as gambling purchases. Some banks that issue credit cards do not allow gambling transactions. Please try again, double-check your credit card data and change your current address to your credit card billing address. You may also want to try a lower deposit amount. If everything fails, please have a look at our deposits page to find alternatives. For details, please contact us at support@gamedaypoker.com.

Currently the purchase limits for all credit cards are:
€25 - minimum purchase
€500 - maximum amount to purchase within 24 hours
€1500 - maximum amount to purchase within 30 days
If you would like to deposit a larger amount, you may use Western Union or make a bank transfer. For details please contact our support at support@gamedaypoker.com. For Moneybookers, Neteller, paysafecard and Click&Buy the minimum deposit is €10 and the maximum deposit €500.

Minimum is €50 for a bank transfer and €100 for a check. There is no maximum of course.

Yes, we require that the first cash out be made 10 days after your last deposit. Furthermore we limit the number of cash outs to 2 within a time window of 30 days for bank transfers and checks.

Yes, this is possible, as long as the cash out is still pending. Please send a message to our live support or send us an email to cashier@gamedaypoker.com.

This depends on the chosen method. As an estimate it takes 1-2 days for the online payment methods to a couple of business days for bank transfers. Checks take the longest time to arrive; as such, you can expect the funds in 14 business days or less. If it takes longer, feel free to contact our live support or email us at cashier@gamedaypoker.com.

Usually we pick up WU deposits within a business day; however, public holidays may extend the procedure. Since our time zone is GMT+1 your business hours may vary from ours.

Yes, please use the function available under the Tools menu and select Transfer Funds.

Yes, it is absolutely safe to keep funds in your Gameday Account. We keep our customers' money separate from our operational accounts.

Yes, you can request a transaction history via email through the cashier window.